Power Listening: Mastering the Most Critical Business Skill of All – Vital Book

The Team

  • Your questioning and listing skills are extremely important when it comes to assembling teams from existing employees or hiring new employees. Start with asking “What capabilities do we need?” Don’t start with who you need. You can deal with the who after the what. Once you have the people, make sure they support the mandate, the objectives, and that they have enthusiasm. You can now attend to each person’s role. Be mindful of group dynamics and leadership positions, and which players can do more than one thing. Ideally, the assignments will benefit all members of the team. While you want to avoid any kind of dysfunction, acknowledge short comings that exist. Team chemistry is key. It may be ok to include a difficult person as long as you get high performance. You might also accept a lower performer who brings humor, generosity, and enthusiasm. People change, grow, and mutate so never stop listing.
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