Noise: A Flaw in Human Judgement by Daniel Kahneman, Oliver Sibony, and Cass Sunstein details how noise and bias result in errors in judgment. From our courts to fields as diverse as medicine and insurance they show how noise leads to unfair and harmful results. They also provide ways to identify noise and techniques that any organization can use to reduce it. This book is a must for any professional development library.

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Should We Be Teaching Workplace Etiquette in Schools? by Amanda Winstead – This post explains why your school should look for a place to add workplace etiquette to the curriculum. It certainly is time to help teens get their first jobs and to help them understand how to behave once they hit the real world of work.