Thank You for Listening: Gain Influence & Improve Relationships, Better Listening in Eight Steps by Marc Wong (©2012) will help you learn how to put someone else’s speaking, thinking, and feeling needs ahead of your own. By so doing, you will build trust, earn respect, and gain influence. Marc’s eight steps are practical, and the book is an enjoyable read. Click the icon at the bottom of any page to purchase this fine book.