You Just Don’t Understand: Women and Men in Conversation by Deborah Tannen is a must for anyone who can identify with either gender. If you want to improve your ability to communicate with members of the opposite sex, get this book. Tannen draws on her considerable research and that of many others in the field to explain the differences in how women and men communicate. While my summary hits the main points, the details I left out are fascinating.
Click here to see my summary of You Just Don’t Understand.