Power Listening: Mastering the Most Critical Business Skill of All by Bernard T. Ferrari (©2012, Portfolio/Penguin: New York, NY) provides specific lessons in how to improve what may be the single most undervalued and underdeveloped skill for leaders, educators, parents, and students. Bernie makes a compelling case that anyone can improve from a mediocre listener to a power listener. It just takes commitment and practice. This is the rare resource that goes beyond just telling you that listening is important to telling you how to do it well. Every organization should click the icon below to buy more copies of this vital book for everyone in a position of leadership.

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